On March 21, 2020, State of Hawaii Governor David Ige issued a “stay in place” policy and mandatory 14-day quarantine for visitors and returning residents arriving in Hawaii. Visitors must self-quarantine in their visitor accommodation for 14 days or until the end of their stay, whichever is shorter. The quarantine limits the use of any public spaces, including but not limited to pools, meeting rooms, yoga studios or restaurants.
On April 25, 2020, the stay-at-home and quarantine policies were extended through the month of May.
If you have an arrival date scheduled for on or after the start of the quarantine, it is our recommendation that you postpone your trip until the mandate is lifted.
Should you choose to arrive any time between March 25, 2020 and May 31, 2020 you must adhere to the 14-day quarantine.
View the full quarantine requirement and additional helpful information at hawaiicovid19.com.
As it has always been, the safety and security of our guests, team members, and community remain our highest priority. We take great pride in maintaining the highest standards of cleanliness and hygiene. In response to the coronavirus, we have taken additional measures to make our cleaning and hygiene protocols even more rigorous:
Remaining Flexible – Our Cancellation Policy
We believe in responsible and safe travel while remaining vigilant and following the recommended procedures and protocols by the World Health Organization (WHO), U.S. Centers for Disease Control and Prevention (CDC), and local authorities. We also understand the need for increased flexibility with travel planning right now. In an effort to help, we are extending special exceptions for reservations made directly through our website.
For individual retreat bookings*, if your travel plans change through May 31st, 2020, a credit in the amount of the booking will be applied to the new travel period. Any change to the original booking must occur 24 hours prior to arrival.
Those who booked via online travel agents or through other third parties are advised to contact their booking provider for information on their policies and for their assistance.
We are happy to allow you to use your current reservation credit up until December 22nd, 2020. We want to do our very best to help enhance your experience while you are here with us at Lumeria Maui, and would love for those that take the credit, to enjoy one of the following complimentary items:
Our commitment to your safety and cleanliness:
The safety of our retreat guests and our community has always been our main priority. Amid the coronavirus (COVID-19) outbreak, we are taking extra care to maintain that promise.
Our restaurant is closed.
Swimming pool/spa areas are closed until further notice.
All treatments are temporarily suspended until further notice.
All in-person daily classes are temporarily suspended until further notice. We will email those staying with us links to daily virtual classes to join from your room using your cellphone, laptop or tablet.
Please visit the Maui Visitors and Convention Bureau Special Alerts page for the most recent updates on closures and availability around the island.
Our retreat center remains open to support essential workers, vital industries in need of a place to stay. We are now operating at the highest standards of cleanliness and have reset our protocols to reflect new social-distancing measures including a contact-less experience.